Thank you for purchasing a Postmodern Jukebox VIP Package! All package elements will be rendered invalid if resold. Name changes will only be issued at the sole discretion of 23/7 Global. If you purchased a VIP Package, your instructions will be sent to you via email no later than 3 days prior to the concert. If you do not receive instructions 3 days prior please email firstname.lastname@example.org. All Meet & Greet Tickets are will call only and will be issued prior to the show on the date of the event only. VIP Package components are to be picked up at the venue on the night of the concert. Please note VIP packages are non-transferable; no refunds or exchanges; all sales are final. The information provided at the time of purchase (e-mail and mailing address) is the same information that will be utilized for shipping and individual contact requirements where applicable. 23/7 Global, the artist,tour, promoter, ticketing company, venue or any other affiliated parties are not responsible for outdated or inaccurate information provided by the consumer at the time of purchase. If you have any questions regarding your VIP package elements, or have not received your package information within 3 days prior of performance date, please email email@example.com.